{
  "serviceIdentification": {
    "fedRampPackageId": "FR2630354487",
    "ueiNumber": "FLDZQLWX4L33",
    "providerName": "Globality Inc",
    "serviceName": "Globality Platform",
    "serviceAcronym": "GLO",
    "serviceDescription": "Globality's core application, the Globality Platform, is a software as a service ('SaaS') application that is accessible to end users through their web browser. The application can intelligently guide users in creating project briefs ('RFPs / Request for Proposals') or proposals, by leveraging AI and ML to suggest answers, automatically scope projects, analyze user input, and match clients with suitable providers and support the approval process. The Globality Platform enables processing of the following tasks related to the procurement process:\n - Capturing data from clients and providers to automatically build out comprehensive project briefs and proposals\n - Intelligently analyzing user input to identify key components and match clients with providers\n - Providing secure communication channels between clients and matched providers, as well as with Globality support personnel\n - Providing learning systems to help users become self-sufficient on the platform\n - Enabling clients to rate providers using common criteria\n - Authenticating and authorizing users to ensure access is strictly controlled\n - Supporting configurable workflows to streamline procurement processes and make it specific to each client use case\n - Providing approval flows to users, include ways to require nondisclosure agreements ('NDAs') prior to submissions\n - Providing data reporting to end users through a variety of formats\n - Integrating with external systems, including SAP and Oracle\n Projects are tracked throughout the procurement cycle, from initial brief creation to the final awarding of a provider proposal. Access is managed through the web browser, and all user data is encrypted at rest, in transit, and fully protected throughout its data lifecycle.",
    "certificationType": "20x",
    "website": "https://www.globality.com",
    "logo": "https://www.globality.com/wp-content/uploads/2026/07/Globality-Logo.png"
  },
  "serviceProperties": {
    "serviceType": [
      "SaaS"
    ],
    "deploymentModel": "Public Cloud",
    "nextOngoingCertificationReportDate": "2026-10-31",
    "businessCategory": [ 
              "Artificial Intelligence (AI)",
              "Finance"
    ],
    "trustCenter": {
      "repositoryType": [
        "Trust Center"
      ],
      "url": "https://www.globality.com/security-trust/",
      "repositoryDescription": "Globality's Trust Center publishes the current certification status, continuous reporting artifacts, SOC 2 Type 2 and ISO/IEC 27001:2022 certificates, sub-processor listing, the shared responsibility model, security policies and procedures",
      "authenticationRequired": false,
      "accessRequestInstructions": "Public summary content is available without authentication. 1. Controlled artifacts (assessment reports, secured configuration guidance, penetration test reports and policy documents) can be requested by emailing infosec@globality.com.\n2. Provide requester name, agency or organization, government email address, and the specific artifacts required.\n3. Federal agency personnel and FedRAMP reviewers are granted access without a non-disclosure agreement. All other requesters must execute Globality's standard mutual NDA.\n4. Artifacts are provided within 2 business days"
    },
    "additionalRepositories": [
          {
        "repositoryType": [
          "Sub processors"
        ],
        "url": "https://www.globality.com/globality-subprocessors/",
        "repositoryDescription": "This page provides information about the identity, location, and description of each subprocessor used by Globality",
        "authenticationRequired": false
          },
          {
        "repositoryType": [
          "Assessment Reports"
        ],
        "url": "https://www.globality.com/security-trust/",
        "repositoryDescription": "AICPA SOC 2 Type II report (examined under AT-C 105 and AT-C 205) issued by A-LIGN ASSURANCE on October 5, 2025, covering the Security, Availability, and Confidentiality Trust Services Categories for the period October 1, 2024 to September 30, 2025. The report scope is Globality's Smart Sourcing Platform Services System (Palo Alto, CA facility); AWS is disclosed as a subservice organization for cloud hosting under the carve-out method and is excluded from the tested boundary. The next SOC 2 Type II audit is scheduled for September 2026, with the report expected by approximately October 2026.",
        "authenticationRequired": false,
        "accessRequestInstructions": "Request the full report by emailing infosec@globality.com with requester name, agency or organization, and government email address. Federal agency personnel and FedRAMP reviewers are granted access without a non-disclosure agreement."
          }
        ]
  },
  "contactInformation": [
    {
      "contactType": "Primary",
      "contactName": "Globality FedRAMP Program Office",
      "contactEmail": "fedramp@globality.com"
    },
    {
      "contactType": "Security",
      "contactName": "Globality Information Security Team",
      "contactEmail": "infosec@globality.com"
    },
    {
      "contactType": "Sales",
      "contactName": "Globality Public Sector Sales",
      "contactEmail": "publicsector@globality.com"
    },
    {
      "contactType": "Support",
      "contactName": "Globality Customer Support",
      "contactEmail": "support@globality.com"
    }
  ],
  "assessor": {
    "name": "No FedRAMP-recognized assessor engaged for this Class A package (self-attestation route); a FedRAMP-recognized independent assessment is planned for the Class C track. The underlying alternative-framework assessment supporting this Class A application is the SOC 2 Type II examination performed by A-LIGN ASSURANCE for the period October 1, 2024 to September 30, 2025.",
    "assessorID": "000000"
  },
  "certifiedServices": [
    {
      "serviceName": "Globality Platform",
      "serviceDescription": "SaaS application that guides users through AI-assisted creation of project briefs and proposals, matches clients with qualified providers, and manages the procurement process from brief creation through award.",
      "dateAvailable": "2024-10-01"
    }
  ]
}