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Real customer stories, real savings
Some of the best companies in the world trust Globality to transform their spending process and save them hundreds of millions of dollars.
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Technology
Using AI to Deliver the Future of Procurement
“So much of the sourcing process has always required manual work, but we can now take what used to be a couple of weeks’ work and move it into a couple of hours. That’s an efficiency improvement that simply didn’t exist in the past.”
Goal
Nearly a decade ago, HP’s global procurement leadership outlined in a flow chart how they wanted the buying process to look across the organization. At that time, the required technology wasn’t available. Today, AI-driven sourcing has made it possible and enabled HP to do that even while facing, like many other G2000 companies, reduced headcount and reduced budgets.
Solution
HP implemented Globality to bring its vision of the Future of Procurement to life. Procurement can now communicate with its business stakeholders to ensure visibility and compliance, while driving new efficiencies across the buying journey from RFP/RFI creation and scoping through to supplier analysis and bid negotiations, improving cycle times and reducing costs substantially.
HP’s procurement team is now able to share actionable insights on how the company spends its money across areas such as SG&A with their finance counterparts, filling the gap that existed in the business around financial planning and forecasting, therefore enabling procurement to add new strategic business value.
Financial Services
leveraging AI for sustained competitive advantage
Goal
Having always sought to lead and innovate within the financial industry, Fidelity Investments initially adopted autonomous sourcing to manage the high volume of transactions handled through manual processes. The company wanted to streamline these processes in order to achieve significant cost savings and improve supplier rates.
Solution
Fidelity Investments reported that Globality’s autonomous sourcing platform reduced time to contract by about 50%, indicating a substantial improvement in process efficiency. In the professional services category, they experienced a 20% savings rate with little to no involvement of procurement professionals.
20%
savings on competitively sourced events
84%
Reduction of original Resources
3 MONTHS
to achieve substantial ROI
We now require only 8 resources instead of 50. We have achieved over 20% savings compared to standard rates. It took about three months to break even, and after that, it was all pure savings that boosted the company's bottom line.
Our suppliers can now quickly assess whether they will win or lose a bid without investing much time and resources.
20%
savings on competitively sourced events
84%
Reduction of original Resources
3 MONTHS
to achieve substantial ROI
Financial Services
Driving New Sourcing Efficiencies with the Power of AI
More than 90% of our global spend is put through Globality’s platform annually. The intelligence provided by Globality’s AI is transforming the role of procurement and how we buy.
Goal
Santander wanted to facilitate self-service procurement and bring increased agility and efficiency to its teams, without losing any control or visibility into how the global banking group spends its money.
Solution
Santander realized significant results with autonomous sourcing within the first 90 days, including increased speed-to-market, new suppliers invited to compete with existing preferred providers, and substantial efficiency gains and lower operating expenses.
Globality’s AI-powered platform frees its procurement teams from a decent amount of time of their routine, transactional work to focus on higher-value tasks: advising the business on how work with key suppliers to develop relationships, scenario planning and adding more strategic value across the bank as a whole
Hours, not weeks
to scope projects
Double-digit
cost savings (%)
Billions
in annual purchases (£)
To achieve double-digit savings through the Globality platform is fantastic. The increased visibility and analytics are also very powerful and enable us to make better decisions on how BT Group spends its money.
telecom
Cutting costs & empowering its business stakeholders
Goal
BT’s forward-looking procurement operation wanted to introduce self-serve technology to its sourcing process, lowering costs, simplifying the overall process, and making it more digital, sustainable, and value-creating.
Solution
In February 2021, Globality’s platform went live throughout BT’s operations.
Globality’s AI technology has enabled both BT Procurement team members and business end users to get what they need. With Glo’s help, self-serve users have been able to precisely scope requirements and avoid overbuying and discover new suppliers in real time in addition to BT’s existing suppliers.
Users also effectively collaborated with colleagues and suppliers and significantly reduced costs through increased competition, data-driven insights, and intelligent analysis.
Hours, not weeks
to scope projects
Double-digit
cost savings (%)
Billions
in annual purchases (£)
Retail
transformING retail procurement
Our business stakeholders are able to source their needs autonomously in a consumer-like experience, and yet procurement is able to proactively influence spend to achieve all of our sourcing goals. We've entered a new world in procurement, and Globality has made this vision come true for us.
Goal
For Tesco, improving management of its indirect spend was a natural way to stay ahead in the highly competitive European retail market, so they sought an autonomous, AI-driven solution to give them an advantage.
Solution
Tesco became the first multinational retailer in Europe to utilize Globality’s AI-enabled sourcing platform. Globality helped Tesco transform their procurement function and saw Glo adopted as a beloved virtual team member, guiding the buying process through intelligent, natural language interactions and enhancing sourcing quality and cost-effectiveness.
Rapid adoption
of ai for all indirect spend
90%
of tenders receive Glo’s market intelligence
Significant
time and spend savings
Financial Services
Adopting AI to Position Procurement as An Enterprise Innovator
Goal
T. Rowe Price’s procurement function – led by CPO Harold Wu – adopted Globality enable to the team bring more spend under management without increasing headcount, while positioning procurement as a shining beacon within the organization – leading the way in adoption of AI-powered technology to increase efficiencies and productivity while reducing costs.
Solution
Globality’s efficiency and responsiveness have significantly reduced procurement friction and improved process velocity. Although an investment was involved, the speed and magnitude of the return on investment have been compelling, delivering more than $43m in savings across the business and enhanced sourcing operations. These results underscore the strategic shift to more automated and insightful sourcing and contracting processes, with the potential for exploring further AI-driven enhancements in the future.
43m
dollars savings across the business
90%
improved sourcing efficiencies
0
extra procuerment headcount
Technology like Globality is not incremental such as 5 or 10% improvements. We are going from months to weeks to days in terms of operating efficiencies. More than that the tool gives us the ability to have true natural language conversations to develop business requirements.”
43m
dollars savings across the business
90%
improved sourcing efficiencies
0
extra procuerment headcount
Pharmaceutical
tapping the power of AI to drive business transformation
400
PROJECTS COMPLETED ON PLATFORM
700
PROCUREMENT AND BUSINESS USERS
50%
REDUCTION IN SOURCE-TO-CONTRACT TIME
Adopting a procurement platform reduced our contracting time by 50%, transforming our procurement with its powerful AI capabilities and ease of use.
Goal
As part of UCB’s digital transformation journey, the €5bn Pharma company was driven by the need to streamline sourcing processes and minimize the involvement of the sourcing team in routine tasks.
Solution
By implementing Globality’s autonomous procurement platform, UCB saw a significant reduction in the contract cycle time and marked improvements in user satisfaction.
Leveraging continuous learning, our AI platform smart maps suppliers according to their abilities, competencies, and business needs. These advancements have optimized UCB’s procurement operations, aligning them with modern digital practices.
10%
Immediate savings
17
sourcing events on platform
Jan 25
Adopted Globality
LSE has a worldwide reputation as an innovative leader in the education sector. Partnering with Globality to harness the transformative potential of AI across our purchasing and procurement model reflects this culture and approach, adopting cutting-edge technology to increase efficiencies and productivity while enhancing our team’s impact and value.”
We have a high-performing procurement team so giving them the best tools, such as Globality’s technology, is a strategic decision to further strengthen our procurement capacity, ensuring it continues to secure the best value for LSE”
Education
Pioneering AI Driven Sourcing in Higher Education Sector
Goal
The London School of Economics and Political Science (LSE), the world-leading university, specialising in social sciences, partnered with Globality to transform how it buys goods and services.
Solution
Named University of the Year by the Good University Guide 2025, LSE adopted Globality’s platform to automate its procurement model, using the latest in Agentic AI and Gen AI to find the right vendor quickly and easily for all the organisation’s sourcing needs, avoiding overbuying and increasing supplier competition to help improve efficiencies and deliver cost savings.
10%
Immediate savings
17
sourcing events on platform
Jan 25
Adopted Globality