Globality Privacy Notice
We at Globality know you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Notice will explain how our organization uses the personal data we collect from you when you use our website and Platform.
By using or accessing any Globality Services, you acknowledge that you accept the practices and policies outlined in this Privacy Notice and hereby consent that we will collect, use, and share your information in the following ways.
What does this Privacy Notice cover?
This Privacy Notice covers our treatment of personally identifiable information (“Personal Information”) that we gather when you access or use our Services, but this Privacy Notice does not cover the practices of companies we don’t own or control or people we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services to personalize, provide, and improve our Services; to allow you to set up a user account and profile; to contact you and allow other users to contact you; to fulfill your requests for certain products and services; and to analyze how you use the Services. In certain cases, we may share some Personal Information with third parties, but only as described below.
What data do we collect?
Globality collects two types of data from all users: Personal Information (which includes personally identifiable information) and anonymous Platform and website usage metrics.
The following personally identifiable information is collected from all users: first and last name; email address; IP address, cookies, and/or device identifiers; geolocation data; company name and role. Phone number, physical address, and images and pictures are only collected if provided by the user. We also collect learning and employment records for Globality employees only.
How do we collect data?
Information provided by users
Globality receives and stores any information you knowingly provide to us. For example, through the registration process, account settings, and/or employee onboarding, we may collect Personal Information such as your name, email address, phone number, and third-party account credentials (for example, your log-in credentials for other third-party sites). If you provide your third-party account credentials to us or otherwise sign in to the Services through a third-party site or service, you understand that some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions and that this Privacy Notice covers Third Party Account Information transmitted to our Services. Certain information may be required to register with us or to take advantage of some of our features.
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may email you about your use of the Services. We may also receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our Services. If you do not want to receive communications from us, please indicate your preference by contacting Globality InfoSec through our contact page.
Information collected automatically
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services—for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Information collected from other websites and Do Not Track policy
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain elements of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.
How do we use your data?
Globality primarily collects user data to operate Globality’s business and provide the Services. We may use your data to authenticate access to an account, communicate with you about your account, match user projects with service providers, and generally enable your usage of the Services and the Globality Platform. Globality may use your data to send you information and updates about our Services that are relevant to you. The data we collect may also be used to manage Globality’s business needs, such as monitoring, analyzing, and improving the Services.
Globality neither rents nor sells to anyone your Personal Information in personally identifiable form. We may share your Personal Information with third parties as described in this section.
De-identified Personal Information
We may de-identify your Personal Information so that you are not identified as an individual, and we may provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to partners (or allow partners to collect such information) in a manner that would identify you as an individual person.
In certain situations, businesses or third-party websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with Globality). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such a transaction or service. One such service may include your ability to automatically transmit Third Party Account Information to your Services profile or to automatically transmit information in your Services profile to your third-party account. We have no control over the policies and practices of third-party websites or businesses concerning privacy or anything else, so if you choose to take part in any transaction or service related to an affiliated website or business, please review all such businesses’ or websites’ policies.
We employ other companies and people to perform tasks on our behalf, and we may need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Note that an “agent” may also be considered a “partner” in certain circumstances and would be subject to the terms of the “Information that’s been de-identified” section.
User profiles and submissions
Certain user profile information—including your name, location, and any video or image content that a user has uploaded to the Services—may be displayed to other users to facilitate user interaction within the Services or address your request for our Services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.
We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. If we (or our assets) are acquired or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. In these cases, we will notify and inform all users prior to the asset transfer completion.
Cross-border transfers of Personal Information
Globality is certified under the EU-US and Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union and the United Kingdom, and Switzerland, as applicable to the United States in reliance on Privacy Shield. Globality also adheres to the Standard Contractual Clauses ("SCC") in situations where Privacy Shield may not apply. Globality agrees that transfers of Personal Information from the European Economic Area (“EEA”) or UK will be transferred and processed pursuant to either the Privacy Shield Framework or SCC for the relevant Services. When conducting those activities on behalf of our EEA or UK customers, we hold and/or process Personal Information the EEA or UK customer provided at the direction of that customer. We will also ensure that third parties acting as agents on our behalf do the same.
With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, we are subject to the U.S. Federal Trade Commission’s regulatory enforcement powers.
Protection of Globality and others
How do we store your data?
We enforce strict security practices and maintain technical and physical security measures designed to protect your personal data against unauthorized access and misuse. Globality securely stores your data using AWS and fully encrypts all data in transit and at rest. Other security measures include firewalls, physical access controls, and round-the-clock security monitoring. For more information regarding Globality security practices, please reference our Security & Trust page. While we are fully dedicated to securing Globality systems, you are responsible for preventing unauthorized access to your account and Personal Information by appropriately selecting and protecting your password and/or other sign-on mechanisms.
Globality currently retains Platform data, including user information such as name and email address, for an indefinite period. This data is anonymously used to enhance the Services. However, users can request that their personal data be deleted per GDPR and CCPA guidelines by contacting Globality InfoSec through our contact page with their request.
While we continually work to protect the privacy of your account and other Personal Information we hold in our records, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
Globality would like to send you information about our Services and updates that we think you might like. You have the right at any time to stop Globality from contacting you for marketing purposes by contacting Globality InfoSec through our contact page and opting out of marketing communications.
What are your data protection rights?
Every user is entitled to the following rights, free of charge:
- The Right to Access— You have the right to request copies of your personal data that Globality currently stores and processes.
- The Right to Rectification— You have the right to request that Globality correct or complete any information you believe is inaccurate.
- The Right to Erasure— You have the right to request that Globality erase your personal data, under certain conditions.
- The Right to Restrict Processing— You have the right to request that Globality restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing— You have the right to object to Globality’s processing of your personal data, under certain conditions.
- The Right to Data Portability— You have the right to request that Globality transfer the data that we have collected to another organization or directly to you, under certain conditions.
- The Right to No Discrimination— Globality will not discriminate against users for exercising their data protection rights.
Globality will respond to all requests within thirty calendar days. For requests that are complex or otherwise difficult to resolve in thirty calendar days, Globality will notify the requester that it may take up to an additional sixty calendar days to resolve the request.
The information you can view, update, and delete may change as the Services change. Please note that we may use aggregated data derived from or incorporating your Personal Information after you update or delete it, but we will not use this data in a manner that would personally identify you.
Under California Civil Code Sections 1798.83–1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; to submit such a request, please contact us at firstname.lastname@example.org.
We may deliver a file to you through the Services (known as a “web beacon”) from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting to us and to advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from ad networks’ servers, these companies can view, edit, or set their own cookies—just as if you had requested a web page from their site. You may be able to opt out of web beacon tracking conducted by third parties through our Services by adjusting the Do Not Track settings on your browser; please note that we don’t control whether or how these third parties comply with Do Not Track requests.
What types of cookies do we use?
Globality uses the following categories of cookies:
- Essential — Globality uses these cookies, web beacons, or other similar technologies to provide Globality Services. This includes technologies that enable Platform access, identify anomalous behavior, and perform other tasks.
- Functionality — Globality uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These preferences could include your location and your preferred language. A mix of first-party and third-party cookies are used.
- Performance — Globality uses these cookies to assess and improve the performance of our website and Platform; as part of our analytic practice, this includes improving our user experience and interaction.
Any Personal Information that Globality collects through Functionality or Performance cookies is based on your consent obtained when you visit Globality’s website or sign up for Globality Services. You can withdraw this consent by managing or disabling your cookies as noted below.
How to manage cookies
You can configure your browser not to accept cookies or remove them entirely. Please note that removing cookies may limit our website’s functionality.
Privacy policies of other websites
Changes to our Privacy Notice
We constantly try to improve our Services, so we may change this Privacy Notice at any time. Any update to Globality’s Privacy Notice will be reflected in this section. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding the notices.
Globality regularly reviews this Privacy Notice and publishes any updates on this web page. This Privacy Notice was last updated on May 1st, 2021.
How to contact us
If you have any questions about Globality’s Privacy Notice or collection of data or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Globality InfoSec Contact Page
Call us (US toll-free) at: +1 (844) 257-0899
VeraSafe has been appointed as Globality's representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. If you are in the European Economic Area, VeraSafe can be contacted on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative or via telephone at: +420 228 881 031.
Alternatively, VeraSafe can be contacted at: VeraSafe Plaza de la Solidaridad 12, Floor 5 29006, Malaga Malaga Spain
How to contact the appropriate authority
Should you wish to report a complaint, you may contact the relevant supervisory authority.
For GDPR concerns, please contact the Information Commissioner’s Office through its website: https://ico.org.uk/.
For CCPA concerns, please contact the California Attorney General’s Office through its website: https://oag.ca.gov/consumers.