What will procurement’s
future operating model
look like?

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What will procurement’s future operating model look like?


Discover the results of our survey of more than 170 global procurement leaders, emphasizing the imperative for companies to embrace
innovative digital technology.

Find out how the future of procurement will be characterized by new digital operating models that reduce costs, increase business value, and enable organizations to do more with less:

  • 90% of companies expect a relative or significant change in their procurement operating model over the next 3 years
  • 68% of procurement leaders say that digitalization will continue to increase business self-service
  • 50% of organizations aim to move to a business procurement-centric organization, acting as advisors and business partners versus executing transactional processes

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