The Globality Blog

Insights and articles from our procurement and sourcing experts.

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Driving Cost Optimization Through Agentic AI Sourcing

Procurement leaders face more pressure than ever before. From reducing costs and managing risk to driving efficiency and compliance, the modern Chief Procurement Officer (CPO) must balance competing priorities while supporting enterprise-wide growth.

At the same time, procurement is being asked to evolve – from a transactional, cost-cutting function into a strategic partner that enables innovation and long-term value creation. Achieving that transformation requires more than incremental improvements. It calls for a fundamental shift in how sourcing is executed and optimized.

That shift is being driven by Agentic AI – a new generation of autonomous sourcing technology that is revolutionizing how organizations achieve cost optimization and improve operational efficiencies.


The Power of Agentic AI in Cost Optimization

Traditional sourcing models rely heavily on manual processes and limited visibility into data. Even the most experienced procurement teams are constrained by time, resources, and fragmented systems. As a result, organizations often leave millions in potential savings untapped.

Agentic AI-driven sourcing changes that equation. By integrating native-built sourcing expertise and intelligence throughout the entire sourcing lifecycle, it automates repetitive tasks, enhances decision-making, and identifies savings opportunities in every corner of the organization.

It’s not just about cutting costs – it’s about optimizing spend intelligently, ensuring every sourcing event contributes to strategic growth and value creation.


Agentic AI-Driven Sourcing Finds Savings and Creates New Value 

Cost optimization isn’t a one-time event – it’s a continuous process of identifying, capturing, and sustaining value. Agentic AI ensures that no opportunity for savings is missed by transforming how sourcing is managed across three key dimensions: 

1. Total Cost Pressure

One of the most effective levers for cost optimization is ensuring that more spend is competitively bid. Autonomous sourcing powered by Agentic AI makes this seamless. By automatically setting a minimum number of vendor participants and using advanced matching technology to recommend additional qualified suppliers, Agentic AI ensures every sourcing event attracts multiple, high-quality vendor proposals. This increased competition drives better pricing, improved service levels, and greater innovation – reducing total cost of ownership and unlocking value that traditional manual sourcing simply can’t achieve.


2. Automated Process Improvements

Cost optimization doesn’t happen only through negotiation – it starts with process efficiency. Agentic AI automates sourcing workflows with robust category and region-specific rules, ensuring that every project complies with corporate policies and procurement guardrails. This automation streamlines approvals, enforces compliance, and eliminates time-consuming manual work – helping procurement teams move faster while staying aligned with organizational standards. The result: sourcing cycles that used to take weeks now take hours, or even minutes, freeing up procurement teams to focus on strategic initiatives that deliver long-term cost savings.


3. Visibility and Insight

You can’t optimize what you can’t see. That’s why visibility into spend and supplier performance is critical to achieving sustainable cost optimization. Agentic AI-driven sourcing provides deep, real-time insights into pricing trends, supplier behavior, and category performance. It doesn’t just gather data – it analyzes it, delivering faster, richer intelligence to buyers through intuitive dashboards and visualizations. With this data-driven insight, procurement teams gain the confidence to make smarter sourcing decisions, negotiate more effectively, and drive measurable savings – all while fueling business growth.


Delivering Measurable Business Impact

Leading enterprises that adopt Agentic AI-driven sourcing report immediate, tangible benefits that go far beyond traditional cost reduction.

  • Cost optimization: Reduces sourcing costs by 10–20% from day one, with substantial savings over time.
  • Increased efficiency: RFX/RFP/RFI creation times shrink from days or weeks to just hours.
  • Improved productivity: Teams can manage more sourcing events with fewer resources – eliminating “maverick" or  rogue spend.”
  • Enhanced supplier diversity: AI-powered matching broadens access to new, qualified vendors.
  • Strategic value creation: Procurement evolves into a business growth enabler, not just a cost center.

The Future of Cost Optimization Is Autonomous

In an unpredictable global economy, cost optimization can no longer depend on manual negotiation or isolated technology tools. It requires an intelligent, autonomous system capable of learning, adapting, and acting at scale.

Agentic AI-driven sourcing represents the next frontier in procurement transformation. It brings together automation, analytics, and intelligence to deliver continuous cost optimization—ensuring every sourcing decision contributes to both immediate savings and long-term value creation.

By eliminating inefficiencies, improving visibility, and maximizing competition, Agentic AI enables organizations to take control of their spend, strengthen supplier relationships, and position procurement as a strategic advantage.

The Bottom Line

Effective cost optimization is no longer just about doing more with less – it’s about operating smarter with AI. With Agentic AI-driven sourcing, companies can achieve unprecedented efficiency, accuracy, and agility, while unlocking savings that directly impact the bottom line.

Procurement leaders who embrace this technology are not only reducing costs – they’re reshaping the future of their organizations, driving sustainable growth, and creating new value in an increasingly competitive world. Agentic AI isn’t just transforming sourcing – it’s redefining cost optimization for the enterprise of tomorrow.

 

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Unlocking Strategic Business Value with AI-Driven Spend Analytics

In today’s volatile business environment, procurement is evolving into a true business partner – central to managing risk and compliance, driving efficiency, and creating measurable enterprise value. Yet, too many organizations still struggle with fragmented data, opaque pricing, and inefficient manual processes.

Enter Globality, the market leader in AI-driven autonomous sourcing. With the next-generation pricing analysis capabilities of its award-winning AI Agent, Glo, Globality is helping the world’s largest companies transform how they analyze spend, evaluate proposals, and make smarter, data-driven buying decisions.


From Scope to Savings: Empowering Smarter Spend Decisions

Procurement and business teams can now simply ask Glo for project pricing insights using natural language. Within seconds, the platform generates detailed, interactive dashboards and AI-powered summaries – turning complex data into clear, actionable intelligence.

This next-level capability gives decision-makers instant access to pricing trends and supplier performance data, enabling faster and more confident sourcing choices.

As Cyril Pourrat, Chief Procurement Officer at BT Group, notes: “Our team saw immediately that Globality’s autonomous sourcing platform is the complete suite. Two-thirds of my spend right now is going through Globality. It’s huge, in the billions of pounds.”

That level of adoption speaks volumes. For BT and other Global 2000 companies – including Fidelity Investments, Invesco, Santander, Tesco, and T. Rowe Price – Globality is not just a sourcing tool, but a strategic growth engine.


Managing Risk Through Data-Driven Insights

According to Gartner’s Procurement Predicts 2025 Report, 63% of procurement leaders worry about losing their competitive advantage if they don’t improve their use of data and analytics. While AI promises better productivity, agility, and cost reduction, many organizations still lack the data visibility and trust required to realize those benefits.

Globality’s AI-driven spend analysis bridges that gap. By combining internal and external data sources – such as supplier, contract, and market insights – Glo delivers pricing intelligence based on real benchmarks and historical spend. This empowers both procurement and business users to identify cost-saving opportunities, evaluate proposals more effectively, and proactively manage risk.


Inside Glo’s Next-Generation Pricing Capabilities

Globality’s new pricing analysis suite unifies analytics, benchmarking, and insights into one intelligent experience:

1. Analytics

The foundation layer delivers real-time, intuitive analytics within the Globality platform. Procurement teams can instantly build interactive dashboards and visualizations using Agentic AI, revealing spend patterns and trends that guide smarter buying decisions.

2. Next-Gen Proposal Insights

This layer provides deeper evaluation of pricing data. Glo Benchmark Insights integrates external benchmark data with past spend to help organizations assess supplier proposals, benchmark renewal pricing, and identify savings potential. By analyzing pricing against industry standards, companies can negotiate more strategically and boost cost efficiency.

3. Glo Pricing Insights

Bringing it all together, this capability delivers instant, actionable answers to pricing questions—from detailed proposal comparisons to market-wide pricing trends. Teams can export insights, visualize trends, and share data across departments for faster collaboration and decision-making.

Together, these tools redefine AI-driven spend analysis, transforming static pricing data into dynamic intelligence that drives measurable business outcomes.


Boosting Efficiency, Productivity, and Value Creation

In a global marketplace defined by complexity—from inflation and supply chain challenges to sustainability mandates—procurement’s ability to adapt and act strategically is essential. Globality’s platform helps leading enterprises thrive in this environment by:

  • Managing risk through transparent, benchmark-driven insights

  • Boosting efficiency and productivity by automating manual pricing analysis

  • Creating new business value through data-driven decision-making and better supplier alignment

As Lior Delgo, Globality Co-Founder and President, explains: “Already the most advanced AI Agent in procurement, Glo’s groundbreaking new capabilities enable leading global companies to better manage risk, boost efficiency and productivity, and create new value that goes straight to the bottom line.”


The Future of Procurement Is AI-Powered

Globality’s innovations signal a clear shift: the future of procurement is autonomous, data-driven, and intelligent. With Glo’s AI-powered spend analysis, organizations can move beyond reactive cost-cutting to a new era of strategic value creation –where every sourcing decision is informed, transparent, and optimized for business growth.

By embedding intelligence directly into the spend management process, Glo enables enterprises to turn data into insight, and insight into action – unlocking sustainable competitive advantage.

For global companies ready to lead with intelligence and agility, Glo's AI-powered spend analysis provides the foundation for long-term success.

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How HP is Using AI to Unlock New Procurement Value from Day 1

In an era of tighter budgets, shrinking headcounts, and soaring expectations, procurement organizations must do more with less. HP is embracing that challenge head-on, using AI and autonomous sourcing to transform procurement from a cost center into a value engine. In a recent Globality webinar, Chris Patafio (Global Head of Indirect Procurement, HP) and Steve Dyson (VP, Global Head of Indirect Procurement, HP) joined Keith Hausmann (Chief Customer Officer, Globality) to share how HP leverages AI to achieve both efficiency and strategic impact.


The Procurement Imperative at HP

HP finds itself in a moment of dual pressures: cutting costs while continuing to push innovation. As Patafio put it, “Within HP we are looking for new efficiencies as we are reducing headcount and reducing costs. The technology that exists today is going to enable an environment that is truly self-serve.” 

This is a familiar story for procurement teams everywhere. As organizations scale or contract, resources are stretched thin. The question becomes: how can procurement maintain—or even elevate—its impact, without overwhelming teams? HP’s answer lies in smart automation, reimagined workflows, and aligning procurement more closely with business objectives.


Autonomous Sourcing as a Game Changer

At the heart of HP’s transformation is autonomous sourcing — an AI-powered engine that handles much of the supplier matching, proposal generation, and decision support that used to consume procurement resources. Instead of manual workflows, emails, spreadsheets, and back-and-forths, HP is evolving to a more streamlined, self-serve model.

HP’s leaders emphasized that autonomous sourcing is not about removing humans from the process; it’s about augmenting human decision-making. The AI takes on the repetitive, high-volume tasks, freeing procurement professionals to focus on strategy, relationship-building, and oversight.

The result? Faster cycle times, better supplier fits, and a more scalable procurement function.


Unlocking Visibility and Compliance at Scale

One of the major challenges in large enterprises is maintaining visibility and compliance across numerous sourcing events, departments, and global operations. HP is using the AI-powered platform to deliver consistent process adherence without micromanagement.

Because the system can automatically enforce policies, monitor compliance, and provide audit trails, Procurement leaders gain real-time insight into spend, decision criteria, and supplier performance. This not only helps reduce risk but also gives governance teams more confidence in decentralized sourcing.

As Dyson explained, confidence in compliance is a key enabler to letting users adopt self-serve models — it’s a safety net that lets procurement decentralize without losing control.


Driving Business Value Beyond Efficiency

Efficiency alone, while valuable, is rarely enough to tip procurement into the strategic zone. What HP is chasing is enterprise value — the multiplier impact that procurement can deliver across cost, innovation, agility, and stakeholder confidence.

Through autonomous sourcing, HP has:

  • Reduced sourcing cycle times from weeks to days

  • Captured cost savings more consistently across categories

  • Increased the proportion of spend under procurement governance

  • Freed procurement teams for higher-value work (innovation, supplier collaboration, analytics)

  • Scaled sourcing across more non-core categories without adding headcount

In short, HP has created a virtuous cycle: more sourcing events, handled faster and better, which in turn builds credibility for procurement, enabling it to stretch into new domains.


Lessons from HP’s Journey

From the webinar, several key lessons emerge for procurement leaders considering a similar path:

  1. Think of AI as augmentation, not replacement
    The goal is not to sidelined procurement staff — it’s to allow them to operate at a higher level, focusing on negotiation, supplier strategy, and business alignment.

  2. Guardrails matter
    To let users adopt self-serve autonomy, you need embedded policies, compliance checks, and transparent audit trails. These allow decentralization without chaos.

  3. Start with high-potential categories
    Automate where the volume is high, decisions are more formulaic, and the potential ROI is obvious. That builds confidence and momentum for expansion.

  4. Measure relentlessly
    Track cycle times, savings, compliance, lift in spend under management, and stakeholder satisfaction. Use that data to iterate and expand.

  5. Align culture and narrative
    Embracing AI in procurement requires a change in mindset. Procurement teams must see themselves as enablers of value, not just guardians of process.


Why This Matters to Procurement Leaders Now

Many procurement functions are at a crossroads: continue relying on manual workflows, or leap into automation and AI. HP’s journey provides a model for how to navigate the transition in a way that balances risk, control, and impact.

If your organization is asking:

  • “Can we keep up with business demand while our headcount is under pressure?”

  • “How do we scale procurement across more spend categories without breaking the team?”

  • “How can procurement show strategic value beyond cost control?”

Then the lessons from HP’s deployment of autonomous sourcing are directly relevant.

Artificial intelligence is no longer futuristic — it’s a competitive imperative. The question for procurement leaders is how to adopt it thoughtfully, with governance, and in a way that lifts the entire function.

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Autonomous Sourcing & Procurement

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Driving Cost Optimization Through Agentic AI Sourcing

Procurement leaders face more pressure than ever before. From reducing costs and managing risk to driving efficiency and compliance, the modern Chief Procurement Officer (CPO) must balance competing priorities while supporting enterprise-wide growth.

At the same time, procurement is being asked to evolve – from a transactional, cost-cutting function into a strategic partner that enables innovation and long-term value creation. Achieving that transformation requires more than incremental improvements. It calls for a fundamental shift in how sourcing is executed and optimized.

That shift is being driven by Agentic AI – a new generation of autonomous sourcing technology that is revolutionizing how organizations achieve cost optimization and improve operational efficiencies.


The Power of Agentic AI in Cost Optimization

Traditional sourcing models rely heavily on manual processes and limited visibility into data. Even the most experienced procurement teams are constrained by time, resources, and fragmented systems. As a result, organizations often leave millions in potential savings untapped.

Agentic AI-driven sourcing changes that equation. By integrating native-built sourcing expertise and intelligence throughout the entire sourcing lifecycle, it automates repetitive tasks, enhances decision-making, and identifies savings opportunities in every corner of the organization.

It’s not just about cutting costs – it’s about optimizing spend intelligently, ensuring every sourcing event contributes to strategic growth and value creation.


Agentic AI-Driven Sourcing Finds Savings and Creates New Value 

Cost optimization isn’t a one-time event – it’s a continuous process of identifying, capturing, and sustaining value. Agentic AI ensures that no opportunity for savings is missed by transforming how sourcing is managed across three key dimensions: 

1. Total Cost Pressure

One of the most effective levers for cost optimization is ensuring that more spend is competitively bid. Autonomous sourcing powered by Agentic AI makes this seamless. By automatically setting a minimum number of vendor participants and using advanced matching technology to recommend additional qualified suppliers, Agentic AI ensures every sourcing event attracts multiple, high-quality vendor proposals. This increased competition drives better pricing, improved service levels, and greater innovation – reducing total cost of ownership and unlocking value that traditional manual sourcing simply can’t achieve.


2. Automated Process Improvements

Cost optimization doesn’t happen only through negotiation – it starts with process efficiency. Agentic AI automates sourcing workflows with robust category and region-specific rules, ensuring that every project complies with corporate policies and procurement guardrails. This automation streamlines approvals, enforces compliance, and eliminates time-consuming manual work – helping procurement teams move faster while staying aligned with organizational standards. The result: sourcing cycles that used to take weeks now take hours, or even minutes, freeing up procurement teams to focus on strategic initiatives that deliver long-term cost savings.


3. Visibility and Insight

You can’t optimize what you can’t see. That’s why visibility into spend and supplier performance is critical to achieving sustainable cost optimization. Agentic AI-driven sourcing provides deep, real-time insights into pricing trends, supplier behavior, and category performance. It doesn’t just gather data – it analyzes it, delivering faster, richer intelligence to buyers through intuitive dashboards and visualizations. With this data-driven insight, procurement teams gain the confidence to make smarter sourcing decisions, negotiate more effectively, and drive measurable savings – all while fueling business growth.


Delivering Measurable Business Impact

Leading enterprises that adopt Agentic AI-driven sourcing report immediate, tangible benefits that go far beyond traditional cost reduction.

  • Cost optimization: Reduces sourcing costs by 10–20% from day one, with substantial savings over time.
  • Increased efficiency: RFX/RFP/RFI creation times shrink from days or weeks to just hours.
  • Improved productivity: Teams can manage more sourcing events with fewer resources – eliminating “maverick" or  rogue spend.”
  • Enhanced supplier diversity: AI-powered matching broadens access to new, qualified vendors.
  • Strategic value creation: Procurement evolves into a business growth enabler, not just a cost center.

The Future of Cost Optimization Is Autonomous

In an unpredictable global economy, cost optimization can no longer depend on manual negotiation or isolated technology tools. It requires an intelligent, autonomous system capable of learning, adapting, and acting at scale.

Agentic AI-driven sourcing represents the next frontier in procurement transformation. It brings together automation, analytics, and intelligence to deliver continuous cost optimization—ensuring every sourcing decision contributes to both immediate savings and long-term value creation.

By eliminating inefficiencies, improving visibility, and maximizing competition, Agentic AI enables organizations to take control of their spend, strengthen supplier relationships, and position procurement as a strategic advantage.

The Bottom Line

Effective cost optimization is no longer just about doing more with less – it’s about operating smarter with AI. With Agentic AI-driven sourcing, companies can achieve unprecedented efficiency, accuracy, and agility, while unlocking savings that directly impact the bottom line.

Procurement leaders who embrace this technology are not only reducing costs – they’re reshaping the future of their organizations, driving sustainable growth, and creating new value in an increasingly competitive world. Agentic AI isn’t just transforming sourcing – it’s redefining cost optimization for the enterprise of tomorrow.

 

Read more
Read more

Unlocking Strategic Business Value with AI-Driven Spend Analytics

In today’s volatile business environment, procurement is evolving into a true business partner – central to managing risk and compliance, driving efficiency, and creating measurable enterprise value. Yet, too many organizations still struggle with fragmented data, opaque pricing, and inefficient manual processes.

Enter Globality, the market leader in AI-driven autonomous sourcing. With the next-generation pricing analysis capabilities of its award-winning AI Agent, Glo, Globality is helping the world’s largest companies transform how they analyze spend, evaluate proposals, and make smarter, data-driven buying decisions.


From Scope to Savings: Empowering Smarter Spend Decisions

Procurement and business teams can now simply ask Glo for project pricing insights using natural language. Within seconds, the platform generates detailed, interactive dashboards and AI-powered summaries – turning complex data into clear, actionable intelligence.

This next-level capability gives decision-makers instant access to pricing trends and supplier performance data, enabling faster and more confident sourcing choices.

As Cyril Pourrat, Chief Procurement Officer at BT Group, notes: “Our team saw immediately that Globality’s autonomous sourcing platform is the complete suite. Two-thirds of my spend right now is going through Globality. It’s huge, in the billions of pounds.”

That level of adoption speaks volumes. For BT and other Global 2000 companies – including Fidelity Investments, Invesco, Santander, Tesco, and T. Rowe Price – Globality is not just a sourcing tool, but a strategic growth engine.


Managing Risk Through Data-Driven Insights

According to Gartner’s Procurement Predicts 2025 Report, 63% of procurement leaders worry about losing their competitive advantage if they don’t improve their use of data and analytics. While AI promises better productivity, agility, and cost reduction, many organizations still lack the data visibility and trust required to realize those benefits.

Globality’s AI-driven spend analysis bridges that gap. By combining internal and external data sources – such as supplier, contract, and market insights – Glo delivers pricing intelligence based on real benchmarks and historical spend. This empowers both procurement and business users to identify cost-saving opportunities, evaluate proposals more effectively, and proactively manage risk.


Inside Glo’s Next-Generation Pricing Capabilities

Globality’s new pricing analysis suite unifies analytics, benchmarking, and insights into one intelligent experience:

1. Analytics

The foundation layer delivers real-time, intuitive analytics within the Globality platform. Procurement teams can instantly build interactive dashboards and visualizations using Agentic AI, revealing spend patterns and trends that guide smarter buying decisions.

2. Next-Gen Proposal Insights

This layer provides deeper evaluation of pricing data. Glo Benchmark Insights integrates external benchmark data with past spend to help organizations assess supplier proposals, benchmark renewal pricing, and identify savings potential. By analyzing pricing against industry standards, companies can negotiate more strategically and boost cost efficiency.

3. Glo Pricing Insights

Bringing it all together, this capability delivers instant, actionable answers to pricing questions—from detailed proposal comparisons to market-wide pricing trends. Teams can export insights, visualize trends, and share data across departments for faster collaboration and decision-making.

Together, these tools redefine AI-driven spend analysis, transforming static pricing data into dynamic intelligence that drives measurable business outcomes.


Boosting Efficiency, Productivity, and Value Creation

In a global marketplace defined by complexity—from inflation and supply chain challenges to sustainability mandates—procurement’s ability to adapt and act strategically is essential. Globality’s platform helps leading enterprises thrive in this environment by:

  • Managing risk through transparent, benchmark-driven insights

  • Boosting efficiency and productivity by automating manual pricing analysis

  • Creating new business value through data-driven decision-making and better supplier alignment

As Lior Delgo, Globality Co-Founder and President, explains: “Already the most advanced AI Agent in procurement, Glo’s groundbreaking new capabilities enable leading global companies to better manage risk, boost efficiency and productivity, and create new value that goes straight to the bottom line.”


The Future of Procurement Is AI-Powered

Globality’s innovations signal a clear shift: the future of procurement is autonomous, data-driven, and intelligent. With Glo’s AI-powered spend analysis, organizations can move beyond reactive cost-cutting to a new era of strategic value creation –where every sourcing decision is informed, transparent, and optimized for business growth.

By embedding intelligence directly into the spend management process, Glo enables enterprises to turn data into insight, and insight into action – unlocking sustainable competitive advantage.

For global companies ready to lead with intelligence and agility, Glo's AI-powered spend analysis provides the foundation for long-term success.

Read more
Read more

How HP is Using AI to Unlock New Procurement Value from Day 1

In an era of tighter budgets, shrinking headcounts, and soaring expectations, procurement organizations must do more with less. HP is embracing that challenge head-on, using AI and autonomous sourcing to transform procurement from a cost center into a value engine. In a recent Globality webinar, Chris Patafio (Global Head of Indirect Procurement, HP) and Steve Dyson (VP, Global Head of Indirect Procurement, HP) joined Keith Hausmann (Chief Customer Officer, Globality) to share how HP leverages AI to achieve both efficiency and strategic impact.


The Procurement Imperative at HP

HP finds itself in a moment of dual pressures: cutting costs while continuing to push innovation. As Patafio put it, “Within HP we are looking for new efficiencies as we are reducing headcount and reducing costs. The technology that exists today is going to enable an environment that is truly self-serve.” 

This is a familiar story for procurement teams everywhere. As organizations scale or contract, resources are stretched thin. The question becomes: how can procurement maintain—or even elevate—its impact, without overwhelming teams? HP’s answer lies in smart automation, reimagined workflows, and aligning procurement more closely with business objectives.


Autonomous Sourcing as a Game Changer

At the heart of HP’s transformation is autonomous sourcing — an AI-powered engine that handles much of the supplier matching, proposal generation, and decision support that used to consume procurement resources. Instead of manual workflows, emails, spreadsheets, and back-and-forths, HP is evolving to a more streamlined, self-serve model.

HP’s leaders emphasized that autonomous sourcing is not about removing humans from the process; it’s about augmenting human decision-making. The AI takes on the repetitive, high-volume tasks, freeing procurement professionals to focus on strategy, relationship-building, and oversight.

The result? Faster cycle times, better supplier fits, and a more scalable procurement function.


Unlocking Visibility and Compliance at Scale

One of the major challenges in large enterprises is maintaining visibility and compliance across numerous sourcing events, departments, and global operations. HP is using the AI-powered platform to deliver consistent process adherence without micromanagement.

Because the system can automatically enforce policies, monitor compliance, and provide audit trails, Procurement leaders gain real-time insight into spend, decision criteria, and supplier performance. This not only helps reduce risk but also gives governance teams more confidence in decentralized sourcing.

As Dyson explained, confidence in compliance is a key enabler to letting users adopt self-serve models — it’s a safety net that lets procurement decentralize without losing control.


Driving Business Value Beyond Efficiency

Efficiency alone, while valuable, is rarely enough to tip procurement into the strategic zone. What HP is chasing is enterprise value — the multiplier impact that procurement can deliver across cost, innovation, agility, and stakeholder confidence.

Through autonomous sourcing, HP has:

  • Reduced sourcing cycle times from weeks to days

  • Captured cost savings more consistently across categories

  • Increased the proportion of spend under procurement governance

  • Freed procurement teams for higher-value work (innovation, supplier collaboration, analytics)

  • Scaled sourcing across more non-core categories without adding headcount

In short, HP has created a virtuous cycle: more sourcing events, handled faster and better, which in turn builds credibility for procurement, enabling it to stretch into new domains.


Lessons from HP’s Journey

From the webinar, several key lessons emerge for procurement leaders considering a similar path:

  1. Think of AI as augmentation, not replacement
    The goal is not to sidelined procurement staff — it’s to allow them to operate at a higher level, focusing on negotiation, supplier strategy, and business alignment.

  2. Guardrails matter
    To let users adopt self-serve autonomy, you need embedded policies, compliance checks, and transparent audit trails. These allow decentralization without chaos.

  3. Start with high-potential categories
    Automate where the volume is high, decisions are more formulaic, and the potential ROI is obvious. That builds confidence and momentum for expansion.

  4. Measure relentlessly
    Track cycle times, savings, compliance, lift in spend under management, and stakeholder satisfaction. Use that data to iterate and expand.

  5. Align culture and narrative
    Embracing AI in procurement requires a change in mindset. Procurement teams must see themselves as enablers of value, not just guardians of process.


Why This Matters to Procurement Leaders Now

Many procurement functions are at a crossroads: continue relying on manual workflows, or leap into automation and AI. HP’s journey provides a model for how to navigate the transition in a way that balances risk, control, and impact.

If your organization is asking:

  • “Can we keep up with business demand while our headcount is under pressure?”

  • “How do we scale procurement across more spend categories without breaking the team?”

  • “How can procurement show strategic value beyond cost control?”

Then the lessons from HP’s deployment of autonomous sourcing are directly relevant.

Artificial intelligence is no longer futuristic — it’s a competitive imperative. The question for procurement leaders is how to adopt it thoughtfully, with governance, and in a way that lifts the entire function.

Read more

CFOs

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How Procurement and Finance Can Work Together to Drive Enterprise Growth

John Paterson, former Chief Procurement Officer at IBM, once described the relationship between the CFO and the CPO “the most important relationship that exists or needs to exist within the enterprise.”

Back in 2014, he was absolutely right. He was also right when he acknowledged that this relationship has often been fraught with tension. And, unfortunately, the progress made since then has been minimal.

Why? Because if you’re a CPO, it can be a struggle to always make your voice heard. People recognize that procurement handles various tasks, delivers savings, sources categories, manages risk and compliance and improves supplier costs. However, the CFO often struggles to see these efforts reflected in tangible positive changes on the P&L.

The reality is that the connectivity between budgets and budgeting and procurement—in other words, between FP&A and procurement—is sub-optimized. As a result, if a company sets a $73 million budget for the Chief Marketing Officer (CMO) and procurement helps save $3 million, the CMO will still end up spending the entire $73 million. In an early outsourcing deal, finance essentially said to us, "I'm just tired of procurement telling me how many auctions they ran and how much savings they generated because I never see this in the P&L!"

This also happens because procurement is not brought into the process until the last minute. Procurement should be an enabler to achieve the same or more with a smaller budget, but this often doesn’t happen because the business sees the procurement function as a blocker. A significant portion of procurement's day involves someone coming to them and saying, "I need you to finalize this deal for me; I've already figured it out."

Procurement then asks, "What process did you follow, and what evidence do you have for choosing that supplier?" The response is more often than not along the lines of, "I don't have any, but I'm in a rush—so just do it." Further, even when procurement is involved early in the decision-making process, the loop is not closed with the FP&A budgeting process, allowing value to be re-spent without much rigor or governance.

Finding the metrics that underline your contribution

As it stands, then, there's little reason for the CFO to prioritize this relationship. As John Paterson pointed out years ago, both the CFO and the CPO have the best interests of the business at heart, but they can't always agree on how “best” is operationalized and managed from the beginning of a buying process, through to budget governance.

However, the good news is, there's a way to make the value generated by procurement visible in the P&L and get this relationship back on track. What is needed is a mechanism to finally get some real visibility into spending. If a business needs to generate cost savings, as many do right now, they should reduce the budgets and then involve procurement to ensure that departments like Marketing and IT still get everything they need, but with a 10% lower budget or whatever reduction makes the most sense.

Realistically, that’s only going to happen if we move closer to true zero-based budgeting. This approach involves asking each year what the business needs to achieve and then building the budget from zero, based on what is required to meet those goals.

If we adopted this approach—driven by the AI-powered autonomous sourcing that many of our customers are implementing—procurement and finance would establish a strong and cohesive relationship. For instance, at UK retail giant Tesco, a new “Spend to Invest” plan exemplifies this. Procurement generated £645 million ($823 million) in value, which the CFO then reinvested to enhance pricing power and expand into new countries, regions, and business lines.

And in the case of global investment management leader T. Rowe Price, a new approach to procurement using AI has helped increase the function’s internal visibility and therefore its standing with finance. 

According to its Chief Procurement Officer, Harold Wu, every member of its management are now big supporters of the discipline. As a result, the firm, was able to generate more than $40 million in operational savings. As he says, “If you're able to increase the value, that gets noticed.”

Using AI to create a clear link between cost reduction efforts and increased budget and working capital for your organization? Sounds like a C-suite individual destined for success!

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How Procurement Can Better Communicate Its Business Value

To truly unlock the value of procurement, CPOs must transcend traditional boundaries and align closely with their counterparts in the C-suite, particularly the CFO, impressing upon them the need to invest in AI-powered digital platforms to drive new efficiencies and cost savings.

However, the challenge lies in securing the necessary funding to implement these technologies, particularly when the benefits of procurement’s initiatives are often realized in other departments’ budgets.

In conversation with Eric Shaver, Managing Partner at Kinsei Partners, on the latest Spend Sessions podcast, I discussed how procurement leaders can obtain the funds they need to invest in game-changing digital technology by better communicating the value that sourcing teams bring to the business.

1. Speak the CFO’s Language

CPOs face the daunting task of convincing CFOs to allocate funds for procurement technologies that will yield savings across the organization. Eric emphasizes that this conversation needs to shift from a budget request to a strategic discussion about enterprise-wide value. CFOs are focused on optimizing operating cash flow, free cash flow, and ultimately, shareholder value. Therefore, CPOs must frame their technology investments not as procurement tools, but as operational assets that will drive margin improvement and enhance the company’s financial performance.

2. Build a Compelling Business Case

A critical step for CPOs is to construct a robust business case that resonates with the CFO’s priorities. This involves demonstrating how procurement technology can optimize key financial metrics, such as EBITDA margin and working capital. For example, by reducing indirect spend, CPOs can have a direct impact on SG&A expenses, which in turn improves EBITDA. Similarly, effective procurement strategies can shorten the cash conversion cycle, freeing up capital that can be reinvested in the business.

Eric suggests that CPOs should leverage financial modeling to highlight the projected impact of these technologies on the company’s bottom line. It’s not enough to be conservative—CPOs must present the most accurate and comprehensive case possible, including all potential savings and efficiencies. In doing so, they demonstrate that their initiatives are not just cost centers but are strategic investments that contribute to the company’s overall financial health.

3. Embrace the Role of AI in Procurement

Artificial Intelligence (AI) is a game-changer in the procurement space, offering unprecedented opportunities to optimize sourcing, improve supplier negotiations, and streamline processes. Eric describes AI as a “force multiplier,” capable of dramatically increasing efficiency and decision-making speed. However, the key to successfully integrating AI into procurement lies in convincing the CFO of its value.

AI’s potential to enhance procurement is significant, but it requires upfront investment. Here again, the CPO must make a compelling case to the CFO, showing how AI can drive enterprise-wide benefits. Whether it’s through improved supplier management, enhanced demand forecasting, or automated workflows, AI can help procurement teams deliver measurable financial results.

4. Position Procurement as a Strategic Asset
One of the biggest challenges CPOs face is overcoming the perception that procurement technology is a non-essential expense. As Eric points out, procurement is often mislabeled as a back-office function, when in reality, it has the potential to influence every aspect of the business. By positioning procurement technology as an operational asset rather than a procurement tool, CPOs can shift the conversation from cost to value creation.

This repositioning is crucial in the current economic climate, where rising interest rates and the cost of capital are squeezing margins. CPOs who can demonstrate how their initiatives will optimize free cash flow and improve return on invested capital will find it easier to secure the necessary funding.

Final Thoughts: The Path Forward
For CPOs, the path to success lies in deepening their financial fluency and aligning their goals with those of the CFO and the broader C-suite. By presenting procurement initiatives as strategic investments that drive enterprise-wide value, CPOs can secure the funding they need to implement the digital tools that will transform their function.

Eric’s advice is clear: don’t shy away from the financials. Understand how your initiatives impact the company’s key metrics, build a strong business case, and position procurement as a strategic asset that drives shareholder value. In doing so, CPOs can not only secure the funding they need but also elevate their role within the organization, becoming true partners in driving business success.

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The Magnificent Seven: A Guide to Tomorrow’s CFO Tech Stack

The office of the CFO has traditionally had six functions, or areas of business, that together form the work and tasks of the finance team. Each area has built up an accompanying technology stack with increasing levels of automation being injected into processes as finance leaders strive for new efficiencies and cost reductions while increasing governance and control to improve risk management.

Across each function, new software from innovative vendors has become popular with CFOs as they’ve seized on the imperative to automate repetitive, low-value tasks and free up their teams to focus on more strategic work that creates opportunities for enterprise investment and growth.

  • Procure to Pay systems such as SAP, Coupa and GEP have established themselves as an integral part of the CFO office, automating the purchasing lifecycle – from requisitions and POs to receiving goods and payment. 
  • Order to Cash has seen the advent of autonomous receivables through technology pioneered by the likes of Sage, Oracle and Esker.
  • Treasury has automated both cash forecasting and cash management with software such as Kyriba.
  • Record to Report has successfully implemented autonomous accounting with tools like High Radius and BlackLine.
  • FP&A uses planning tools like Anaplan to transform a company’s financial decision-making with connected planning and insights.
  • Tax software such as Vertex automates and digitizes processes from exemption certificate management to B2B validation to invoicing.

But what many CFOs don’t realize is that there is now, in fact, a seventh area of business within their office and that this function offers the biggest and quickest opportunity to deliver improved productivity and increased efficiencies through the use of AI-driven automation – the chance to pick the lowest-hanging fruit and demonstrate immediate ROI on investment in new technology.

Spend management refers to every dollar a company pays out for goods and services but is often overlooked and hidden away in a dark corner of procurement. Effective spend management helps to ensure that every expenditure is necessary, strategic, and provides value to the company. It also involves analyzing spending patterns, identifying inefficiencies, and making adjustments to improve financial performance.

If a CFO brings more of their company’s spend under management, instead of allowing the business to bypass procurement with ‘rogue’ or ‘maverick’ spend then not only will they see 10-20% cost savings due to increased supplier competition, but cycle times will reduce by up to 90% as slow manual processes are automated.

Using automated spend management technology such as Globality, global enterprise companies can reduce the RFX process from 3-6 months to 27-35 days on average. This dramatic increase in speed and efficiency comes at all stages of the purchasing journey.

With AI-driven autonomous sourcing, the business user can still lead the process and include their preferred suppliers. However, within rules and guardrails set in place by procurement that will enhance competition and improve compliance and risk management by ensuring all purchases adhere to company policies.

Reducing the sourcing cycle from 3-6 months to 27-35 days

Engagement Initiation (Was 1 week, Now 1 day)

  • Business User (BU) raises requestion for RFx
  • Schedule kick off call with BU (to discuss process)

Supplier Information & Requirement Gathering (Was 2-6 weeks, Now 2-3 days)

  • Buyer sends NDA to new suppliers
  • Buyer/BU partner get RFX documents together
  • Buyer/BU agree timeline

RFx quotation phase (Was 2-4 weeks, Now 8-10 days)

  • Buyer issues RFx email to selected suppliers which will include timeline & related documents

Quote Evaluation (Was 2-4 weeks, Now 2-3 days)

  • Buyer receives quotes back
  • BU/Buyer evaluate quote

Presentation (Was 2-4 weeks, Now 5-8 days)

  • Shortlist selected supplier to present to BU
  • Buyer starts negotiation conversations before and after presentation
  • Buyer/BU select supplier

Contracting Stage (Was 1-6 months, Now 3-5 days)

  • Contracting process begins

RFx Close Out (Was 1-2 weeks, Now 1-2 days)

  • Buyer informs unselected suppliers

In many cases, G2000 companies are enjoying even greater efficiencies than those listed above. Iconic UK-based telecoms provider BT reduced its cycle time to market from seven to ten days down to just one day and reported this substantial efficiency gain in its 2024 Annual Report.

These figures were based on more than 1000 projects sourced on Globality’s AI-driven platform across nearly £8bn of spend so represent substantial new value to the business.

“We are now using generative AI so that our teams just have to type one sentence and the generative AI will help them along to do everything all the way to engaging with suppliers. It has super simplified the whole process,” says Cyril Pourrat, BT’s Chief Procurement Officer.

In addition to those speed to market improvements, BT has enjoyed double-digit savings across that spend as users collaborated with colleagues and suppliers and significantly reduce costs through increased competition, data-driven insights, and intelligent analysis.

Similarly, one of the world’s most recognizable sporting goods brands has adopted autonomous sourcing and its business users now self-serve for all events up to $3m with no involvement from procurement whatsoever. That has freed up 30 people from its Business Process Outsourcing office to work on other, higher-value projects – huge value to the company.

In an era where every dollar counts, especially in the face of economic uncertainties, managing spend more effectively can unlock significant value for a company, directly impacting its bottom line and bridging the gap between finance, procurement, and overall corporate strategy.

Adding spend management as the seventh function of the CFO office is not just a necessity; it’s an opportunity for CFOs to drive greater value for their organizations. The scope of their responsibilities has expanded beyond traditional financial management and CFOs are now strategic partners in business decision-making, playing a crucial role in driving growth and innovation.

Click here to book a demo of our award-winning AI-driven spend management platform.

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